Q & A

Image and video hosting by TinyPicWhat materials are the Simply Swedish bracelets made of? All bracelets are made from highest quality vegetable tanned reindeer leather, hand-twinned pewter with 4% silver (nickel free), sterling silver tag, and shed reindeer antler button. Swedish reindeer are domesticated and shed their antlers annually. All materials are imported from craftsmen in Lapland Sweden for true authenticity. Only Sami can own reindeer in Sweden so we support the small indigenous Samis by buying products made of traditional Sami materials like reindeer leather and reindeer antler. We still have reindeer farmers in our family today.

Please be aware that a new Simply Swedish bracelet can feel a little stiff, but it quickly softens as you wear it. Same thing with the loop; it is made a little snug as the leather softens and the loop gets softer and slightly bigger after a few days of you wearing it. You can also rub a tiny bit of oil, like coconut oil, on it to make it soften faster. The reason why I make the loop snug is because I do not want you to loose your bracelet, so you can enjoy it for many years to come :) 

Delivery time? Each unique Simply Swedish bracelet is custom made and handmade as you order it. Therefore the delivery time is usually between 2-3 weeks depending on where in this beautiful world you are located. Fastest delivery when order within Canada

ATTENTION! Due to extremely high demand, wait times are currently longer than normal. Estimate a wait between 3-5 weeks for new orders placed after August 8th 2017. Thank you for your patience and understanding!

How do I maintain and clean my bracelet? Firstly always take off your Simply Swedish bracelet before showering or swimming. However, getting it wet occasionally does not damage the bracelet. Polishing is normally not required but the sterling silver tag can be polished with a dry silver polish cloth if tarnished. The bracelet can be washed with a mild detergent and water if dirty. The spun pewter wire will flatten down and take on a silver-like shiny patina if bracelet is worn often

Is every bracelet custom made? Yes! Every Simply Swedish bracelet is custom made for YOU to perfectly fit your wrist and personal style! So every unique piece is hand made after the order has been placed in the shop

Is it possible to order a comptelety different bracelet model? Absolutely! Email me your request at info@simplyswedish.ca or fill in the Contact Form on this website. We will work together to create your dream reindeer bracelet!

Received the wrong size? Send the item back to me within 7 days from date of receiving. I’ll make a new bracelet for no extra charge. Customers will be responsible for all shipping & re-shipping charges for exchanges and repairs

Did the loop come off? If the loop or button comes off within 45 days; send it back to me and I’ll repair this for no extra cost. You must present a receipt or order confirmation. Customers will be responsible for all shipping & re-shipping charges for exchanges and repairs

Shipping world wide? Sure thing! Simply Swedish bracelets can be shipped anywhere in the world! Who doesn't want a piece of Sami and Swedish love? Shipping and custom costs are applicable. Please allow 2-3 weeks for shipment. Estimated shipping costs for a bracelet: within Canada $5, US $10, everywhere else $20

The package was broken :( If the package is broken, you should make a complaint directly to the delivery company. If the package you have returned did not reach us, it must be reported to the delivery company. Therefore, always save your receipt of shipment for returns! I cannot be held liable for any returned goods damaged during transit